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We're here to assist you with any questions or concerns you may have. Explore the resources below to find the support you need:

Frequently Asked Questions

Find answers to common questions about our products, services, and policies.

Guides / Support

Browse our comprehensive library of articles and tutorials.

Support Request

Reach out to our customer support team directly via email or phone.

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Experiencing technical difficulties? We're here to help you get back on track.

How is my personal information protected?

We take the privacy and security of your personal information very seriously. We use industry-standard encryption and security protocols to protect your data.

When do I receive my joining bonus?

The 2% joining bonus is typically credited to your account shortly after your initial deposit is processed.

How much gold can I earn through referrals?

You can earn up to 1 KG of gold through our referral program.

How does the referral program work?

When you refer someone to 1mgvault, you can earn free gold based on the number of successful referrals. You also receive a 2% joining bonus. Details about the referral program can be found on our referral program page

How do I track my investment performance?

You can monitor your investment performance through your secure online account dashboard, which provides real-time updates and detailed reports.

How do I switch between assets?

Our platform allows you to seamlessly switch between different assets within your portfolio. Detailed instructions can be found in your account dashboard.

What types of investments are available?

We offer a range of investment options within the gold industry, including opportunities in mining, refining, trading, and more. We also offer options to invest using cryptocurrency and switch between assets. Detailed information about available investment opportunities can be found on our investment opportunities page.

What is the minimum investment?

Starts from as little as $100

How do I open an account?

You can easily open an account by visiting our website and following the simple registration process.

How secure is the vault?

Our vault is equipped with advanced security measures, including 24/7 surveillance, multi-layered access control, and robust physical protection, ensuring the highest level of security for your assets.

Where is my gold stored?

Your gold is stored in our highly secure, state-of-the-art vault located in Dubai, United Arab Emirates.

What is 1mgvault?

1mgvault is a secure platform offered by Royal Bullion Capital that allows you to own, store, and grow your gold holdings. We provide a state-of-the-art vault in Dubai for secure storage, rewarding referral programs, and access to high-yield investment opportunities within the gold industry, including the option to invest with cryptocurrency and switch between assets.

About Royal Bullion Capital

Royal Bullion Capital is a trusted leader in the precious metals industry with a proven track record of providing secure and reliable services. 1mgvault is a business initiative of Royal Bullion Capital.

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